Toni Impiö
IT sector multitasker
Languages
Finnish

Native

English

No one's perfect, but I've no trouble keeping up with both verbal and written English.

Swedish

Studied Swedish for over a decade, but it takes a while to catch up nowadays due to not needing it too much in my daily life.

Spanish

8,5 years in Spain built up my skills, but I wouldn't pick my Spanish over English possibilities when starting a discussion. I understand when reading quite well though.

Skill sets
Technical support

Over 10 years of professional experience plus the hobbies and relative support duties have honed my skills to where they are now.

Microsoft 365

Microsoft family is very familiar especially when it comes to Office products. M365 is an eternal project.

Coordinating

My attention to detail and understanding of projects' needs have gotten better and better over the years. I can take into account different aspects and take care of the documentation.

Web development
HTML/CSS

I've been coding front-ends since mid 90's.

WordPress

Did my thesis with WordPress and about WordPress. Been working with it since the early days and I use it with client sites as well.

JavaScript & PHP & MySQL

I always have followed from close to all of these, but never quite learned them myself to the extent of being a specialist or anything. I do understand the logics quite well though.

GFX & interfaces
UI/UX

I love working on UI and UX elements on websites and how they work with people and how the please the eye.

Adoben family

I use quite a bit of xD at work and I've played around with Photoshop for "decades".

Canva

I started using Canva as my marketing graphics tool.

Other skills
Homelab

Olen keväästä 2024 pyörittänyt kotilabraani Dockereilla käyttäen Docker Composea ja mallintaen oman infrastruktuurin. Kirjoitushetkellä minulla pyörii noin 35 eri konttia Dockerilla ja Proxmoxilla vielä muutama LXC lisää. Käyttökohteet vaihtelevat monitoroinnista ja hallinnasta talouden seurantaan, omaan kuvagalleriaan, videoneuvotteluympäristöön, hakukoneeseen ja dokumentointiin.

I've since Spring 2024 been using Docker Compose with my homelab and creating my own infrastructure. At the time of writing this I've about 35 different containers running on Docker and in addition I've a few more on my Proxmox instance running LXC containers. Containers are used anywhere from maintenance and monitoring to finances, personal photo gallery, video conference environment, search engine and documentation.

Work experience
Project coordinator
Arctic Connect Oy09/2022 - present

Tracking both internal and external projects whilst paying attention to prioritizing and attending necessary meetings. Reporting, testing, finding solutions and helping others is a big part of my job.

System administrator
Arctic Connect05/2012 - 08/2022

As a system administrator I worked as technical support taking in calls, e-mails and tickets in our system, fixing problems within SLA requirements. At the same time I offered consultation to customers and mainitained company infrastructure.

Training coordinator
Cpl Ireland01/2011 - 05/2011

My skills set and adaptability made it possible to start training new colleagues to their jobs and help them improve.

Technical support
Cpl Ireland08/2010 - 05/2011

I worked at Hewlett-Packard as technical support to one of the clients answering calls and e-mails in both English and Finnish.

Miscellaneous jobsSince about 2000

Web and IT projects to whoever has been in need for a website or anything related.

Project highlights
Steering group member
Arctic Connect Ltd & Oamk cooperation11/2023 - present

Arctic Connect and Oulu University of Applied Sciences published their cooperation contract in 2023 and since then I've been working in the steering group mentoring and supporting students.

Part of what we do is with therapy students training with real-life situations taking care of elderly people living at home and using our technology.

Project manager
Internal testing process06/2023 - present

I designed, built and maintain a testing procedure especially built for software development. The need came from a client's side as our testing was not sufficient enough.

The goal is to remain part of our company's core functionality, having been integrated to our internal workflows giving a clearer access and process to all departments included.

School
Business Information Technology
Lapland University of Applied Sciences2004 - 2009

THESIS:

  • Designing a WordPress website for a Finnish kennel.

STUDENT EXCHANGE:

  • Comenius University of Bratislava from February to June 2008.

VOLUNTEERING:

  • Helping international exchange students to adapt to Finland and helping with the studies.
Volunteering
Board member and web administrator
OLSC Finland07/2008 - 11/2011

I worked with the Liverpool FC Finnish branch board member and web admin. Designed, built and took care of the website development and forum.